Designing and delivering superior customer value : concepts, cases, and applications / Art Weinstein and William C. Johnson.

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TextPublication details: Boca Raton, Fla. : St. Lucie Press, c1999.Description: xii, 388 p. : ill. ; 24 cmISBN:

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Holdings
Item type	Current library	Call number	Status	Notes	Barcode
Books	Bangladesh Public Administration Training Centre Library General Stacks	658.812 WED 1999	Available	Amirul	87522

Includes bibliographical references and index.

Amirul Islam

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