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Measuring customer satisfaction / Richard F. Gerson.

By: Material type: TextSeries: Fifty-Minute seriesPublication details: Menlo Park, Calif. : Crisp Publications, c1993.Description: ix, 112 p. : ill. ; 26 cmISBN:
  • 0749412593
Subject(s): DDC classification:
  • 658.812 20 GEM 1993
LOC classification:
  • HF5415.5 .G46 1993
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Holdings
Item type Current library Call number Status Notes Barcode
Books Bangladesh Public Administration Training Centre Library General Reading Room 658.812 GEM 1993 Available Maher 87758

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