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Managing change and innovation in public service organizations / Stephen P. Osborne and Kerry Brown.

By: Contributor(s): Material type: TextSeries: Routledge masters in public management series ; 1.Publication details: New York : Routledge, 2005.Description: x, 262 p. ; 24 cmISBN:
  • 0415328977 (hard cover)
  • 0415328985 (soft cover)
Subject(s): DDC classification:
  • 658.406 OSM 2005
Contents:
1. Change and innovation in public service organizations : planned and emergent phenomena -- 2. The volatile environment of public service organizations -- 3. Assessing the need for change and innovation -- 4. The processes of change in public services and public service organizations -- 5. Organizational culture and managing change in public service organizations -- 6. Implementing change in public service organizations -- 7. Understanding and managing innovation in public services -- 8. Developing and supporting innovators in public service organizations -- 9. Managing the process of innovation in public services -- 10. Sustaining change and innovation in public services and public service organizations -- 11. Key lessons and issues for the future -- App. A. Managing change in public service organizations : a case study -- App. B. Managing innovation in public service organizations : a case study of regional action West Midlands.
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Holdings
Item type Current library Call number Status Notes Barcode
Books Bangladesh Public Administration Training Centre Library General Reading Room 658.406 OSM 2005 Available 103171
Books Bangladesh Public Administration Training Centre Library General Stacks 658.406 OSM 2005 Available mizan 95053

Includes bibliographical references and index.

1. Change and innovation in public service organizations : planned and emergent phenomena -- 2. The volatile environment of public service organizations -- 3. Assessing the need for change and innovation -- 4. The processes of change in public services and public service organizations -- 5. Organizational culture and managing change in public service organizations -- 6. Implementing change in public service organizations -- 7. Understanding and managing innovation in public services -- 8. Developing and supporting innovators in public service organizations -- 9. Managing the process of innovation in public services -- 10. Sustaining change and innovation in public services and public service organizations -- 11. Key lessons and issues for the future -- App. A. Managing change in public service organizations : a case study -- App. B. Managing innovation in public service organizations : a case study of regional action West Midlands.

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